Effective Date: January 2025
Last Updated: January 2025
1. Introduction
Welcome to Tile Theory PGH (“we”, “us”, “our”). We operate https://tiletheorypgh.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By accessing or using the Site, you consent to this Policy.
2. Information We Collect
We may collect personal information when you voluntarily provide it, and automatically when you visit the Site. This includes:
Personal Data: name, email address, phone number, mailing address, payment information (if applicable), and any other information you provide when contacting us or using our services.
Automatically Collected Data: IP address, browser type and version, operating system, referring URLs, pages visited, time spent, and other analytics data.
Cookies & Tracking Technologies: We may use cookies and similar technologies to track activity on our Site, and hold certain information. You can set your browser to refuse cookies, but doing so may affect your use of the Site.
3. Use of Your Information
We use the information we collect for purposes such as:
To provide, operate, and maintain our Site and services.
To respond to your inquiries and customer service requests.
To process transactions and deliver any purchased services or goods.
To send you updates, marketing and promotional communications (if you opt-in).
To analyse usage and behaviour to improve our Site and services.
To detect and prevent fraud, abuse or other unlawful or unwanted activity.
4. Disclosure of Your Information
We may share your information as follows:
With service providers and contractors who perform functions on our behalf (e.g., payment processing, hosting, analytics).
With law enforcement or other third parties if required by law or to protect our rights.
In connection with a merger, sale, or other change in ownership of our business.
We will not sell your personal information to third parties unless we explicitly inform you and you consent (if applicable under state law).
5. Your Rights
Subject to applicable law, you may have rights including:
Accessing the personal information we hold about you.
Correcting or updating inaccurate or incomplete information.
Deleting your personal information (subject to legal and business requirements).
Opting out of the sale or sharing of personal information (if applicable).
Withdrawing consent where processing is based on consent.
6. International Data Transfers
If you are located outside the U.S., your information may be transferred to, stored and processed in the U.S. or other jurisdictions where our service providers operate. By using our Site, you consent to such transfers.
7. Security
We take reasonable administrative, technical and physical safeguards to protect the information we collect. However, no system is completely secure — we cannot guarantee absolute security of your data.
8. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you by posting the new version on our Site and updating the “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tile Theory PGH
info@tiletheory.com